Privacy Policy
How NovaLink Advisory collects, uses, and protects your personal data.
Last updated: 24 April 2026
Information We Collect
We collect personal data you provide directly — including name, email, phone number, company details, and information shared during consultations or service engagements. We also collect technical data automatically when you visit our website, such as IP address, browser type, device information, and pages viewed.
How We Use Your Information
We use your personal data to deliver the services you request, respond to enquiries, prepare engagement letters and proposals, comply with regulatory and legal obligations (including KYC and anti-money-laundering requirements), and improve our services. With your consent, we may also send you relevant updates, insights, and event invitations.
Sharing and Disclosure
We do not sell your personal data. We may share information with trusted third parties — including regulatory authorities (such as ACRA, IRAS, or MOM), affiliated professionals, our regional partners, and service providers (cloud hosting, communication tools) — only as required to deliver services or comply with the law. All such parties are bound by confidentiality obligations.
Data Retention and Security
We retain personal data only as long as needed to fulfil the purposes for which it was collected, or as required by Singapore tax, accounting, and regulatory laws (typically 5–7 years for client records). We apply industry-standard security measures, including encryption in transit, access controls, and regular reviews, to protect your data from unauthorised access or disclosure.
Your Rights Under PDPA
Under Singapore's Personal Data Protection Act (PDPA), you have the right to access the personal data we hold about you, request corrections, withdraw consent for marketing communications, and lodge a complaint with the Personal Data Protection Commission. To exercise these rights, contact our Data Protection Officer at the address below.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your language preference, measure traffic, and improve your experience. You can manage cookie settings through your browser. See our Cookie Policy for full details.
International Transfers
Because we serve clients across Southeast Asia, your data may be transferred to and processed in jurisdictions outside Singapore — including Malaysia, Indonesia, Thailand, Vietnam, and the Philippines. We ensure that any such transfers meet PDPA requirements and that recipients provide a comparable standard of protection.
Questions about this policy? Email our Data Protection Officer at [email protected] or write to NovaLink Advisory Pte Ltd, Singapore.